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Separation of Duties in C1.ai: How Access Conflicts Work

Gowthami Dommety·Engineering Manager·4 min

See how C1.ai detects, blocks, and escalates access conflicts using Separation of Duties controls.

Main Takeaways

  • Access conflicts happen when a user holds entitlements that shouldn’t be combined.
  • C1.ai lets you define conflict groups so violations are automatically flagged before access is granted.
  • Approvers see conflict warnings in the task details page and policies can escalate high-risk requests.
  • Conflicts can be remediated or automatically cleaned up through C1.ai automation workflows.