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Types of AI Agents
Paul Querna·CTO, Co-founder C1·4 min
Learn about the three primary types of AI agents—company agents, personal agents, and SaaS-based agents—and how each impacts identity security, access control, and enterprise risk.
Main Takeaways
- Company agents act like digital employees, aligned to job roles and requiring structured access similar to human team members.
- Personal agents assist individuals with productivity tasks and typically need limited, short-term access to complete specific jobs.
- SaaS-based agents are built into third-party tools and often operate autonomously, moving data between systems.
- All types of agents increase the total number of identities organizations must manage and secure.
- Managing agent access requires task-based authorization and tighter controls to avoid overprovisioning.
- As AI agents proliferate, identity governance must evolve to handle their scale, context, and security boundaries.