> ## Documentation Index
> Fetch the complete documentation index at: https://www.c1.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to request actions

> Request on-demand actions like device provisioning, resource creation, or operational workflows through C1's Actions catalog.

## What are actions?

Actions are on-demand workflows that you can request through C1. Unlike regular access requests, they're designed for operations that go beyond normal access requests, such as:

* Requesting a new laptop or other device
* Creating or modifying resources (for example, AD groups, GitHub repos)
* Executing operational workflows (for example, timecard punch-ins)
* Running just-in-time privileged tasks

Each action is governed by an approval policy and may require you to fill out a form with specific details about your request.

## Where can I find actions?

You can find and request actions in two places:

1. **Actions catalog**: Navigate to **Requests** > **Actions** to see all the actions available to you.

2. **New request form**: Click **+ New request** and select the **Actions** tab.

<Tip>
  You'll only see actions that you have permission to request. If you don't see an action you need, contact your IT administrator.
</Tip>

## Request an action

<Steps>
  <Step>
    Navigate to **Browse** > **Actions** or click **+ New request** and select the **Actions** tab.
  </Step>

  <Step>
    Browse or search for the action you need and click on it.
  </Step>

  <Step>
    Fill out the request form. The form will ask for specific information needed to complete the action. Provide all required details.
  </Step>

  <Step>
    Review your request details and click **Submit request**.

    A drawer pops open to show you the details of the newly created action task.
  </Step>
</Steps>

**Done.** Your action request is submitted and will be routed for approval if required. You can always refer to this task later on the **My requests** list on the **Requests** page.

## What happens after I submit?

After you submit an action request:

1. **Approval (if required)**: If the action requires approval, it will be routed to the appropriate approvers (for example, your manager, IT lead, or the app owner). You'll receive a notification when your request is approved or denied.

2. **Execution**: Once approved (or if auto-approved), the action runs automatically. C1 executes the workflow steps using the information you provided in the form.

3. **Completion**: You'll receive a notification when the action is completed. You can view the full history of your request, including all approvals and execution details, on the **My requests** page.

## Can I request actions for others?

Most users can only request actions for themselves, but there are a few exceptions:

* **Managers** can request actions for the members of their team.

* C1 users with the **Access Request Helpdesk**, **Access Request Admin**, or **Super Administrator** roles can request actions for any active user.

If you're a manager or have one of these user roles, you'll see an option to request actions for others when creating an action request.

<Tip>
  **Do I have to approve the action I request for another user?**

  If you request an action for another person, your approval of that action is understood to be implicit. So if the policy governing the action would normally assign a task to you for your approval, C1 will auto-approve the request on your behalf.
</Tip>
