> ## Documentation Index
> Fetch the complete documentation index at: https://www.c1.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up an OpsGenie connector

> C1 provides identity governance for Opsgenie. Integrate your Opsgenie instance with C1 to run user access reviews (UARs) and enable just-in-time access requests.

<Tip>
  **This is an updated and improved version of the Opsgenie integration!** If you're setting up an Opsgenie connector with C1 for the first time, you're in the right place.
</Tip>

## Capabilities

| Resource  | Sync                                                          | Provision |
| :-------- | :------------------------------------------------------------ | :-------- |
| Accounts  | <Icon icon="square-check" iconType="solid" color="#c937ae" /> |           |
| Teams     | <Icon icon="square-check" iconType="solid" color="#c937ae" /> |           |
| Roles     | <Icon icon="square-check" iconType="solid" color="#c937ae" /> |           |
| Schedules | <Icon icon="square-check" iconType="solid" color="#c937ae" /> |           |

## Gather Opsgenie credentials

Configuring the connector requires you to pass in credentials generated in Opsgenie. Gather these credentials before you move on.

<Warning>
  **Important**

  A user with the **Owner** or **Admin** role (or a custom user role with the **Edit Configuration** user right) in Opsgenie must perform this task.
</Warning>

### Generate a new API key

<Steps>
  <Step>
    Log into Opsgenie and navigate to **Profile settings** > **API key management**.
  </Step>

  <Step>
    Click **Add new API key**.
  </Step>

  <Step>
    Give the API key a name, such as **C1**.
  </Step>

  <Step>
    Give the API key **Read** and **Configuration access** access rights.
  </Step>

  <Step>
    Click **Add API key**.
  </Step>

  <Step>
    The new API key is generated for you. Carefully copy and save the API key.
  </Step>
</Steps>

**Done.** Next, move on to the connector configuration instructions.

## Configure the Opsgenie connector

<Warning>
  **To complete this task, you'll need:**

  * The **Connector Administrator** or **Super Administrator** role in C1
  * Access to the set of Opsgenie credentials generated by following the instructions above
</Warning>

<Tabs>
  <Tab title="Cloud-hosted">
    **Follow these instructions to use a built-in, no-code connector hosted by C1.**

    <Steps>
      <Step>
        In C1, navigate to **Integrations** > **Connectors** and click **Add connector**.
      </Step>

      <Step>
        Search for **Opsgenie** and click **Add**.
      </Step>

      <Step>
        Choose how to set up the new Opsgenie connector:

        * Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren't yet managed with C1)
        * Add the connector to a managed app (select from the list of existing managed apps)
        * Create a new managed app
      </Step>

      <Step>
        Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of C1 users. Setting multiple owners is allowed.
        If you choose someone else, C1 will notify the new connector owner by email that their help is needed to complete the setup process.
      </Step>

      <Step>
        Click **Next**.
      </Step>

      <Step>
        Find the **Settings** area of the page and click **Edit**.
      </Step>

      <Step>
        Paste the API key into the **API key** field.
      </Step>

      <Step>
        Click **Save**.
      </Step>

      <Step>
        The connector's label changes to **Syncing**, followed by **Connected**. You can view the logs to ensure that information is syncing.
      </Step>
    </Steps>

    **Done.** Your Opsgenie connector is now pulling access data into C1.
  </Tab>

  <Tab title="Self-hosted">
    **Follow these instructions to use the Opsgenie connector, hosted and run in your own environment.**

    When running in service mode on Kubernetes, a self-hosted connector maintains an ongoing connection with C1, automatically syncing and uploading data at regular intervals. This data is immediately available in the C1 UI for access reviews and access requests.

    ### Resources

    * [GitHub repository](https://github.com/conductorone/baton-opsgenie): Access the source code, report issues, or contribute to the project.

    ### Step 1: Set up a new Opsgenie connector

    <Steps>
      <Step>
        In C1, navigate to **Integrations** > **Connectors** > **Add connector**.
      </Step>

      <Step>
        Search for **Baton** and click **Add**.
      </Step>

      <Step>
        Choose how to set up the new Opsgenie connector:

        * Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren't yet managed with C1)
        * Add the connector to a managed app (select from the list of existing managed apps)
        * Create a new managed app
      </Step>

      <Step>
        Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of C1 users. Setting multiple owners is allowed.
        If you choose someone else, C1 will notify the new connector owner by email that their help is needed to complete the setup process.
      </Step>

      <Step>
        Click **Next**.
      </Step>

      <Step>
        In the **Settings** area of the page, click **Edit**.
      </Step>

      <Step>
        Click **Rotate** to generate a new Client ID and Secret.
        Carefully copy and save these credentials. We'll use them in Step 2.
      </Step>
    </Steps>

    ### Step 2: Create Kubernetes configuration files

    Create two Kubernetes manifest files for your Opsgenie connector deployment:

    #### Secrets configuration

    ```yaml theme={"theme":{"light":"css-variables","dark":"css-variables"}}
    # baton-opsgenie-secrets.yaml
    apiVersion: v1
    kind: Secret
    metadata:
      name: baton-opsgenie-secrets
    type: Opaque
    stringData:
      # C1 credentials
      BATON_CLIENT_ID: <C1 client ID>
      BATON_CLIENT_SECRET: <C1 client secret>
      
      # Opsgenie credentials
      BATON_API_KEY: <Opsgenie API key>
    ```

    See the connector's README or run `--help` to see all available configuration flags and environment variables.

    #### Deployment configuration

    ```yaml expandable theme={"theme":{"light":"css-variables","dark":"css-variables"}}
    # baton-opsgenie.yaml
    apiVersion: apps/v1
    kind: Deployment
    metadata:
      name: baton-opsgenie
      labels:
        app: baton-opsgenie
    spec:
      selector:
        matchLabels:
          app: baton-opsgenie
      template:
        metadata:
          labels:
            app: baton-opsgenie
            baton: true
            baton-app: opsgenie
        spec:
          containers:
          - name: baton-opsgenie
            image: ghcr.io/conductorone/baton-opsgenie:latest
            imagePullPolicy: IfNotPresent
            env:
            - name: BATON_HOST_ID
              value: baton-opsgenie
            envFrom:
            - secretRef:
                name: baton-opsgenie-secrets
    ```

    ### Step 3: Deploy the connector

    <Steps>
      <Step>
        Create a namespace in which to run C1 connectors (if desired), then apply the secret config and deployment config files.
      </Step>

      <Step>
        Check that the connector data uploaded correctly. In C1, click **Apps**. On the **Managed apps** tab, locate and click the name of the application you added the Opsgenie connector to. Opsgenie data should be found on the **Entitlements** and **Accounts** tabs.
      </Step>
    </Steps>

    **Done.** Your Opsgenie connector is now pulling access data into C1.
  </Tab>
</Tabs>